BT Call Protect now blocking individual withheld numbers?

[jlovie]

Previously, if I had a spam call from a withheld number I couldn't use 1572 to block it.

Today it seems I can now block them.

(I don't use the blanket setting for blocking withheld numbers as it was blocking international calls I wanted).

Any idea how it would actually work? Does BT have access to the caller's number even though it is withheld?

[pompey1898]

Call Protect will block withheld numbers and international numbers if you have it set to do so.

https://www.bt.com/help/landline/calling-features-and-security/bt-call-protect----how-to-----guide

[jlovie]

I don't want to block ALL withheld numbers and international numbers.

What I'm saying is that Call Protect now seems to have the facility to block calls from specific withheld numbers. I 'm wondering how it identifies them.

[pompey1898]

In that case you block the numbers you want to add to your blacklist.   Clearly, you can only block all or no withheld numbers.

[jlovie]

I couldn't add individual withheld numbers until recently. That was the point of my post.

Last week I couldn't add individual withheld numbers.

Today I can add individual withheld numbers.

Might be of interest to anyone who didn't know BT had updated the system.

[jlovie]

When I used 1572 on a withheld number on the old system the message said I couldn't block it.

Today it now says it's a withheld number but I can still block it if I want to.

[Andy_N]

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@jloviewrote:

When I used 1572 on a withheld number on the old system the message said I couldn't block it.

Today it now says it's a withheld number but I can still block it if I want to.

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By using 1572 to block the withheld number, does it actually block ALL withheld numbers from now on? It's fairly easy to prove by asking a mate to phone you, but using 141 before dialling your number.

Numbers are not actually withheld through the network (if you dial the operator, or 999 - they will see a withheld number) - just that end users are not able to see them.

[jlovie]

It doesn't enable the setting in my account, and I just tested it from my mobile with 141 and it didn't block it.

[pompey1898]

Hi @Andy_N ,

I did not find @jlovie s post that clear at first but I think they are wanting to block specific withheld numbers.  Or have I los the plot ?

[pompey1898]

@jlovieIt will only block withheld numbers if you have them set to block.