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Message 1 of 4

BT Cloud

After the update BT cloud ceases to work, and I get asked if I want to buy more data. I have just under a terabyte spare!!

Even if I say 'yes' the system doesn't work. This issue seems to have been around a long time! Where is the solution? 

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3 REPLIES 3
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Message 2 of 4

Re: BT Cloud

That's an excellent question, unfortunately it's by no means original. Have you seen this thread which is over 1000 posts long (I kid you not)

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-Won-t-Start/m-p/2117275#M40736

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Message 3 of 4

Re: BT Cloud

Thanks. I would have thought it would have been solved by now!
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Message 4 of 4

Re: BT Cloud

I know, I keep checking every now and then as well but no sign so far

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