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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎20-12-2020 20h16 - edited ‎20-12-2020 20h17

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Message 11 of 13

Re: BT Hub 2 - Is this appropriate for my home?

@GordyC wrote:

Yeah, my hub has the smaller RJ11 connection where you have the blue circle.

Then you simply connect that RJ11 connector, to the broadband port, using the RJ11 cable that is supplied.

What does your master phone socket look like?

 

Keith_Beddoe_0-1577035081757.jpegKeith_Beddoe_1-1577035100602.jpeg

 

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GordyC
Beginner

on ‎20-12-2020 20h43

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Message 12 of 13

Re: BT Hub 2 - Is this appropriate for my home?

Option 7 - Openreach Mk4

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎20-12-2020 20h56 - edited ‎20-12-2020 21h00

808 Views
Message 13 of 13

Re: BT Hub 2 - Is this appropriate for my home?

@GordyC wrote:

Option 7 - Openreach Mk4

Then you have the correct master socket. The broadband socket will accept both an RJ11 and an RJ45 (Ethernet).

If you plug your RJ11 cable into that socket, it should fit into the smaller portion of the socket, and click into place, its RJ11 compatible.

Then connect the other end of the cable to the RJ11 socket on the home hub.

What does it say on your broadband order, does it say standard broadband or fibre 1?

Did you check for dial tone on your phone?

 

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