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Message 1 of 4

BT Mail - 'Bad Gateway 502'

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Hi Guys

Problem with BT Mail using btinternet.com.  

when logging out of my email account it keeps coming up with 'Bad Gateway 502' and a blank page instead of normally going back to BT Mail log in page and has done this a number of times today

Any ideas please

Thanks

 

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Message 2 of 4

Re: BT Mail - 'Bad Gateway 502'

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Hi @pumagirl123, sorry that you are getting this error when you try to log out of BT Email. 

Is this still happening and if yes would you try on a different device to see if the error message still appears?

Cheers

John

 

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Message 3 of 4

Re: BT Mail - 'Bad Gateway 502'

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Hi JohnC2

Typically it appears to have sorted itself out now

Thank you

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Message 4 of 4

Re: BT Mail - 'Bad Gateway 502'

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Hi @pumagirl123, thanks for the update and I'm glad all is working ok now. Would've liked to know the cause but if it comes back pop back and let us know.

cheers

John

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