BT Smart Hub 2

[spile]

I have come to the conclusion that the Smarthub 2 is solid and reliable as a router but it’s wireless performance is poor and restricted. For example the inability to have separate ssid for 2.4 and 5 GHz.

[Attheend]

I won't be able to try the modes you suggested until the weekend.  Do you know if I have to return the old BT Hub 5 which I would like to keep if possible?

[Attheend]

The wireless is poor for us, never had a problem before.  Having to ethernet the laptop, router is upstairs, can't use laptop downstairs.  Driving me mad.

[Les-Gibson]

Any equipment you received before 13 Dec 2019 is yours to keep.

https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo

[Attheend]

Thank you very much.  I would like to do a "Problem Solved" but don't see the box.

[licquorice]

Message 5 has already been marked as the Accepted solution.