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Message 31 of 135

Re: BT Sport App - New Google Chromecast 4K

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No 4k still I'm afraid - we're still waiting on Google to fix it.
It's common for people to say HDR looks dark - not everyone likes it.
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Message 32 of 135

Re: BT Sport App - New Google Chromecast 4K

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It used to look a lot brighter.
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Message 33 of 135

Re: BT Sport App - New Google Chromecast 4K

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Lots of buffering tonight, 4k still broken too. This service deteriorating......

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Message 34 of 135

Re: BT Sport App - New Google Chromecast 4K

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Is the bt sport ultimate channel down tonight. No option for it on the firestick or my mobile app

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Message 35 of 135

Re: BT Sport App - New Google Chromecast 4K

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The Chelsea v Juventus match is the only one offered on Ultimate tonight. You should see it available now.

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Message 36 of 135

Re: BT Sport App - New Google Chromecast 4K

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Nope, only normal HD is showing for the game. I briefly said 4k hdr before kick off when I was scrolling then when I went to put the match on there's no option to watch on the ultimate channel
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Message 37 of 135

Re: BT Sport App - New Google Chromecast 4K

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The match was not offered on the Firestick or Chromecast it would seem.


@DarrenDevwrote:

The Chelsea v Juventus match is the only one offered on Ultimate tonight. You should see it available now.


 

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Message 38 of 135

Re: BT Sport App - New Google Chromecast 4K

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Just got back to my desk to find we had a major outage tonight and had to switch to our failover site - meaning we lost Ultimate. Sorry for the inconvenience.
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Message 39 of 135

Re: BT Sport App - New Google Chromecast 4K

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That would explain the buffering I was seeing.

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Message 40 of 135

Re: BT Sport App - New Google Chromecast 4K

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Confirmed @rustylad - at the time you reported that buffering, we were in the process of switching sites.

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