Hi, I'm wondering if anyone can advise on a very specific problem I've been having since yesterday.
When trying to access BT Sport on the website, channel 3 doesn't work. It just shows the loading icon inside the player, which is frozen, and the stream does not start. The other channels work fine, and I have had the same results with Chrome, Safari and Firefox. What's strange is that channel 3 does work on the mobile app on both my phone and iPad.
Any ideas if this is a known issue with BT Sport at the minute or if there's anything I should try?
Thanks.
Solved! Go to Solution.
@sharrison98 Not sure if it is a known issue but I have just replicated the problem.
Thanks for reporting this to us @sharrison98.
We are going to investigate this and see what can be done.
Thanks
DanielS
Hi @sharrison98 & @zulu17,
Thank you both for bringing this to my attention.
BT Sport 3 is now working again 😁
Thanks
DanielS
Thanks @DanielS, can confirm it is working for me now 😊