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BT Sport - Problem with Video and Audio

Hi All

On my Windows 8 laptop, the video and audio stalls every 8 or 9 seconds for about 1 second.  This happens consistently.

It happens on multiple browsers on my laptop.

It does not happen on any other device in our house including other laptops.

I generally use Chrome but it also exhibits the same behaviour on other browsers.

I do not get this behaviour watching any other videos over the internet on my laptop.

It does this whether I use the WIFI in my house or connect a cable direct to my router.

 

Does anyone have any ideas what the issue could be?

Thank you for your help

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