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ChrisD2
Beginner

on ‎08-03-2022 22h35

852 Views
Message 1 of 2

BT Sport app on Samsung TV stpped working - Error Code ID106

After a year I have suddenly started getting an error code ID106 when trying to login to BT Sports App on Samsung TV.  It just says 'Sorry - there is a problem'.  I can still watch all live sport using the App on my Ipad and Iphone.

When I try and watch BT Sport channels Online on BT.com/sport, I get a message saying I need to upgrade to BT Sport, even though My Products already includes BT Sport.

Can anybody help!

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1 REPLY 1
DarrenDev
Distinguished Guru

on ‎09-03-2022 7h03

830 Views
Message 2 of 2

Re: BT Sport app on Samsung TV stpped working - Error Code ID106

ID106 means the same thing that you see on web - that you need to upgrade your subscription. The system currently believes that your subscription is mobile-only.

If you have a full subscription and not just one included with your mobile, then please send me a DM with the BT ID you're using and I'll check it out.