Hi
I have had the new VOIP service for a few days now and am disappointed in the quality of the voice in calls. In particular, anyone using words ending in 's' sound very bad - the 's' sounds more like a hissing noise and very pronounced and even perhaps sounds slightly elongated.
Anyone else having this kind of degradation (I had completely clear voice on previous landline calls)
I have advanced phones with Alexa and DV for about 2 years an never had the problem you describe and in fact find the reception on DV very good
maybe it is a phone problem and try phoning CS 150 see if you can get replacement
Many businesses now use VOIP instead of expensive ISDN30. There is likely to be differences in the way that calls are processed, and they would not be HD quality as that would cost them more bandwidth. Their calls would not be given any guaranteed Quality Of Service like the BT Digital Voice service, so quality is likely to be poor.