BT default on credit file

[paulfagan]

I have a BT default on my credit file from 4 years ago that I don't recall. It is really affecting my credit score and I need to address it ASAP. How do I get this removed?

[Keith_Beddoe]

Answered by moderator.

[DavidM · Accepted solution]

Hi @paulfagan and welcome to our community.

Sorry you're having problems with your credit file. The first thing you need to do is raise a dispute with either Equifax or Experian, depending on who the debt is with. You can do that at 

• Online at www.equifax.co.uk/ask
• Call 0800 014 2955
• Address – Equifax Ltd
  • Customer Service Centre
  • PO Box 10036
  • Leicester
  • LE3 4FS

or 

• Online at www.experian.co.uk
• Call 0344 481 8000
• Address - Experian Headquarters Talbot House
  • Talbot Street
  • Nottingham
  • N80 1TH

They'll then liaise with BT for you.

Cheers

David

You beat me to it @Keith_Beddoe  😉

[Keith_Beddoe]

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@DavidM wrote:

You beat me to it @Keith_Beddoe  😉

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But your reply was more comprehensive, so I deleted mine. But will keep a copy of your post for future reference.