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Message 1 of 2

BT virus protect not working

As the title says

Ive got a new phone and i go onto the app and cluck on the "if youre a bt customer click the link to get the code" message this send me to the bt log in page ,i enter my details and constantly get the "unable to connect to network please try again later" notification,ive been doing this repeatedly and nothing works i uninstalled the app with the same results.

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Message 2 of 2

Re: BT virus protect not working

Hi @MikeN73, welcome back, and sorry you're still having a problem with the Virus Protect. Have a look at This Post from Neil on a recent thread and see if his advice on that helps you.

Cheers

John

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