I had 2 bt whole home disc 2600 as I have virgin media broadband and have it modem mode so connected to WiFi and downloaded the app and set it up. Have now bought a newer bt whole home disc 2600 set that up but is showing up on the app as not connected but the disc is showing as blue light. Have a pc connected to the disc and is working but on the app its not showing up.
It's working now it must of updated itself on the app