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STu6
Beginner

on ‎13-10-2021 11h54

1,254 Views
Message 1 of 2

BT you view box

I am having trouble connecting to the broadband, followed all instructions given and still unable to connect you view box to Internet. I have even gone directly to the main hub and used new cables still there is no connection I think the box is faulty need a replacement. 

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1 REPLY 1
zulu17
Distinguished Guru
Distinguished Guru

on ‎13-10-2021 13h28

1,227 Views
Message 2 of 2

Re: BT you view box

Hi @STu6  ,

Is this a Box that was  previously  working normally  or a new Box which you are trying  to connect  for the first time ?

Which Box model is it  ?

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