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Message 1 of 2

Bills

Good evening couple weeks ago I wanted to pay for the £25 BT sports monthly payment so I clicked on buy  which took me to sign up and after that it took me to payment which I had to put down my bank details so I could pay at first it didn’t work then I was told to re enter my details again and it told me processing and I checked my account and I was charged twice and I don’t even have my account or nothing I called the bt sports they kept saying I should wait they will call me back and it’s been almost a week now kind of worried because why would they charge me twice and I don’t have my account the best thing is to cancel my order and pay both my money back if they want screenshots of the money taken out I’ll happily take them👍🏾

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Message 2 of 2

Re: Bills

Hi @DanielA2 and welcome.

Sorry for any confusion with the payments. I'm sure I can sort this out for you. I'll drop you a private message now so you can get in touch.

Cheers

David

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