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Message 1 of 4

Blocking website access

I administer a website for a client from my home via WordPress and although a few weeks ago I could access Admin to carry out updates, I am now unable to do so.  Somebody mentioned my service provider may have blocked access because it thinks the page is corrupt or suspicious etc.  I know for a fact it is not as have done work through Admin on and off for months with no problems.

Has anyone got any ideas how I can resolve this problem and gain access to the admin part of the website so that I can update pics/ text etc for my clients website.  When I try and login it tells me the password is not recognised the the username?

Thanks in advance

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3 REPLIES 3
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Message 2 of 4

Re: Blocking website access

@debbiejhome 

Welcome to this user forum.

Are you a BT Broadband customer?

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Message 3 of 4

Re: Blocking website access

yes

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Message 4 of 4

Re: Blocking website access

If you are getting as far as being able to enter a password on the site, it will be nothing to do with BT blocking access.

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