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garybs29
Recognised Expert

on ‎07-06-2020 15h50

810 Views
Message 11 of 13

Re: Broadband Speed

Hmmm, those speed test results on your phone seem to be pointing towards a potential issue as it states you're not getting the speeds expected to the hub

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-06-2020 16h02

804 Views
Message 12 of 13

Re: Broadband Speed

according to dslchecker your range is 50/33mb and currently you are getting 43mb with an attainable of 45mb so well within expected range.

if you are dropping connection often and have noise on your line then report a phone fault to 151



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Nobleicam
Aspiring Contributor

on ‎07-06-2020 16h13

798 Views
Message 13 of 13

Re: Broadband Speed

Okay, will call 151.  I found a ethernet cable and connected to my Hub & Computer.  Did that test and it showed:

Nobleicam_0-1591542648616.png

Sorry, this is all I can show.  If you say I'm getting 43Mb, why is the ethernet data now at 28Mb.  Anyway, last post - Thanks again...

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