Hi, I have been having problems with my broadband connection. Most of the time the connection seems to be stable but if there is any rain at all, be it a few drops or a heavy downpour, my broadband will always disconnect. It can then be intermittent until the rain stops. This is quite an issue for me as I do a lot of online gaming.
I have reported issues through the fault finder previously and had an engineer out but as it's been dry when they've been here then they've found no issue (and the openreach engineer who was supposed to be coming the day after cancelled on me). I am now unable to raise a new fault in fault finder as it says my previous fault from 28th April is still in progress.
Where would be the best place to report this as I'm having no luck with getting onto live chat and can't find a phone number to ring? Or does anybody know of any easy fixes for what may be causing this?
Thanks in advance.
