<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I can download by cloud to my I pad air.When you re-boot it won’t open.Is there something wrong with the software.There is no point in being a BT user and allowed 1T Of storage which you can’t use.