<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Since moving to BT broadband from Sky I have been unable to connect my smart tv to BBC iplayer or All4 but other apps still connect. Any ideas why this is happening and how I can resolve the situation?