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Message 1 of 2

Cancelling BT sport monthly pass

Hi all

I am trying to cancel my monthly bt sports package at £25/month. when I go to myBt the sports monthly pass does not appear so I can't cancel my subscription as instructed on the BT website.  Any ideas anyone?

 

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Message 2 of 2

Re: Cancelling BT sport monthly pass

Do you have more than 1 account on your BT ID login?  If so, towards the top right corner of the page there's an option to switch between them - you need to select the account that has the BT Sport subscription on it.