@jeffw wrote:
I go to Your Email Accounts, then click on Manage your email, select the sub-account with the problem, click Options and it offers me the option to Change Password but if I select this option it appears to be going the change the password for my BT ID, so I stop, as that is the last thing that I which to do. I have tried searching help but I cannot find how to change the password for a single sub-account.
If you look at the top of the page you should see this:
Forgotten your login details?
Enter your BT ID username or BT Email address
Please note it states BTID or BT Email address. You obviously want to change a BT Email address so enter the email address of the account you want to change the password on.
Many thanks. It seems OK now.