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bronxboy
Beginner

on ‎29-09-2021 19h51 - last edited on ‎30-09-2021 9h10 by

702 Views
Message 1 of 3

Cannot register a device

I was hoping a moderator to contact me to help reset my Device Management section.

 

I've had the issue described where I cannot register a device that had been registered for 3 years - due to using C Cleaner.

 

I now cannot add a 2nd device for another 15 days - I was hoping a moderator could help me around this as I really would like the 2nd device set up ASAP, considering it had been on the account for 3 years.

 

Many thanks

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2 REPLIES 2
RobbieMac
Moderator-Retired

on ‎30-09-2021 9h12

665 Views
Message 2 of 3

Re: Cannot register a device

Hi @bronxboy 

Thanks for your post and welcome back!

I'm sorry for the problems you're having registering those devices.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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bronxboy
Beginner

on ‎30-09-2021 10h57

645 Views
Message 3 of 3

Re: Cannot register a device

Thanks - I have replied to the above PM.
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