Cant connect to a game server

[Ash2507]

Hi guys i cant connect to a uk based nitrado game server could this be a problem with bt or my home hub 5 kind regards Ash

[NigelB72]

Is it just that one server? 

[Ash2507]

Yes its just the uk based servers

[Ash2507]

which wouldnt be a problem except all my pals play and own uk based servers

[NigelB72]

Are you the BT account holder? Is it possible that parental controls are turned on and blocking some access because it's highly unlikely that BT or your hub would block access to one server.

[Ash2507]

Yes i am the account holder i could try this later when im home is it easy to do?

[Ash2507]

Checked its already turned off anymore ideas thanks for the help by the way.

[Anonymous]

Perhaps you need to setup port forwarding?

[licquorice]

Have you checked web protect is off?

[Ash2507]

Hi thanks for the advice i have done that already i think i have done it correctly but im no specialist and i had to do it through my android phone as i dont own a pc embarrasing i know.