<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Unable to launch the BT Cloud app from my iMac. Tried un- and reinstalling the app but when I click it just disappears and nothing happens. It's a 2010 iMac running 12.1.2 with no more IOS upgrades possible so is that an issue
