Hi,
we recently moved from Vodafone to BT fibre broadband as we were fed up with the service cutting out. We got some smart light downlighters installed in our roofline about a month ago and we had them working fine with the vodafone service, even if occasionally they fell over and had to be reconnected.
Now we have a much better broadband service, but we can't get all our lights connected to the wifi. They are SmartKnight lights that work off 2.4Hz, so the first thing we did was to disable the 5hz. Lights closest to the router are connecting easily. Others further away are not. We suspect that they might be jumping onto neighbours routers but that's a guess. The SmartKnight app is terrible. It's not user friendly.
So if anyone has any ideas that we can try, I'd be really grateful.
We spoke to the tech spec at SmartKnight but anything he told us, we'd already tried. We're at an impasse. Out of all the consequences of getting better broadband, having *this* much bother connecting these lights, wasn't one we'd anticipated!
Thanks in advance for any assistance you can offer.
