Constant Internet drop out

[n3sbit]

Hi

I have been having problems with my internet

The connection has been dropping out constantly 

Over  100x in a day at a guess.

I have an engineer booked for the second time to try solve this.

Is there a way i can see how many drop outs ?

Any help would be appreciate

I can post router log details if needed

[imjolly]

Does your phone work with dial tone. If so try dial 17070 options 2 should be silent and best with corded phone 

is the hub colour changing?

if you go to logs and filter to WAN you will see restarts. No need to post

[n3sbit]

Hi

The hub is changing color to orange and then flashing orange until it finally reconnects,

I done have a landline phone to test unfortunately

20:01:32 29 Jun. WAN Sensing Auto sensing Complete
20:00:21 29 Jun. DSL Link Down: duration was 776 seconds
19:45:11 29 Jun. DSL Link Down: duration was 45 seconds
19:41:23 29 Jun. DSL Link Down: duration was 206 seconds
19:36:58 29 Jun. DSL Link Down: duration was 714 seconds
19:23:41 29 Jun. DSL Link Down: duration was 4664 seconds
18:04:58 29 Jun. DSL Link Down: duration was 333 seconds
17:58:27 29 Jun. DSL Link Down: duration was 523 seconds
17:48:27 29 Jun. DSL Link Down: duration was 331 seconds
17:41:34 29 Jun. DSL Link Down: duration was 353 seconds
17:35:11 29 Jun. DSL Link Down: duration was 9071 seconds
15:02:05 29 Jun. DSL Link Down: duration was 722 seconds
14:48:41 29 Jun. DSL Link Down: duration was 4597 seconds
13:30:45 29 Jun. DSL Link Down: duration was 18901 seconds
08:14:43 29 Jun. DSL Link Down: duration was 3836 seconds
07:10:11 29 Jun. DSL Link Down: duration was 2257 seconds
06:31:54 29 Jun. DSL Link Down: duration was 33 seconds
06:30:00 29 Jun. DSL Link Down: duration was 10 seconds
06:29:13 29 Jun. DSL Link Down: duration was 176 seconds
06:25:17 29 Jun. DSL Link Down: duration was 918 seconds
06:08:59 29 Jun. DSL Link Down: duration was 1684 seconds
05:39:33 29 Jun. DSL Link Down: duration was 1387 seconds
05:15:35 29 Jun. DSL Link Down: duration was 87740 seconds
04:52:16 28 Jun. DSL Link Down: duration was 11552 seconds
01:38:46 28 Jun. DSL Link Down: duration was 1111 seconds
01:19:39 28 Jun. DSL Link Down: duration was 14 seconds
01:18:04 28 Jun. DSL Link Down: duration was 1280 seconds
00:54:56 28 Jun. DSL Link Down: duration was 213 seconds
00:50:42 28 Jun. DSL Link Down: duration was 12775 seconds

[imjolly]

The most basic test when you have broadband connection problem is to check landline has a dial tone and if so do quiet line test to check for noise. No point in trying different changes before checking the most basic problem