Everyday this week we’ve had a BT engineer scheduled. Today We were supposed to have somebody visit the premises.
Nobody turned up today and All I see from previous days is the status on myBT Is “please check your service”. It works for a bit - then drops again.
I’ve spoken to customer services, raised two complaints. Lovely staff, but nobody can help me.
Luckily during the day the service is mostly OK - just in the evening it goes down.
BT knows there is a problem - I’ve run the text message diagnostics service daily when the service goes down.
Is anybody else having similar issues or should I be taking this personally?!?!
