Hi
I've recently upgraded to 132mbps fibre with BT, and they sent me a new router - BT Smart Hub 2.
Ever since installing the new router, I get constantly disconnected while playing online games on my pc (forza).
FYI I am wired with an ethernet cable, so there is nothing to do with WiFi.
Here are things i've tried without success:
Disable UPnP and UPnP extra security.
Put my device on the DMZ.
Set a static IP on my device.
Turn off IPv6 on my device.
Disabling 'Always use this IP address' on my device.
Factory Reset the router.
Things I haven't tried yet (but doubt it would change anything):
Disable my DynamicDNS service.
I previously had the Home Hub 5 with 76mbps fibre and never had this issue, so I know the problem is likely with the Smart Hub 2 router.
However I noticed this appearing in the technical log whenever I get disconnected from the game, could be indicative of a UPnP issue where the port doesn't remain open? The timestamps are exactly when I get disconnected :
18:47:50, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:47:30, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:46:08, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:45:46, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:44:27, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:44:09, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:41:16, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:41:00, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:35:43, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:33:46, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:33:27, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:32:03, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:31:47, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:29:45, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:29:28, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:26:01, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:25:30, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:24:26, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
18:24:08, 10 Aug.
Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal client: 192.168.1.218
18:22:24, 10 Aug.
Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any->54650, internal ports: 54650, internal client: 192.168.1.218
