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Message 1 of 2

Currently on 70Mbit, upgrading to 900Mbit, does it stay 70, till engineer?

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Good Evening,

 

I just upgraded my internet and will get the new hub in a few days, however, my engineer visit isn't until the end of April.

 

I assume I keep my existing speed until after the visit? I wonder because as it stands I believe I'm still copper to the property until the visit.

 

Does anyone happen to know?

 

Thank you for your time.

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Message 2 of 2

Re: Currently on 70Mbit, upgrading to 900Mbit, does it stay 70, till engineer?

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Your assumption is correct. Your current broadband speed is the physical limit that your copper line can run at. The upgrade involves running a new fibre all the way into the house, which is why you'll need at least 1 engineer visit.