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Message 11 of 17

Re: DV phone security - flats and HMO dwellings

@imjolly

The DV service started up this morning about 6am (my new phone was already registered) and I was able to find it in the Hub Manager, de-register it, and then re-register. One big question for security was answered. Aside from this, I connected my plug-in phone to the back of my SH2. It worked, but it did not appear in the Hub Manager, neither in the usual  place as a hub-connected devices nor as a DV telephone device. I was able to make an adjustment from MyBT account to change the number of rings before calls were automatically answered.

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1,040 Views
Message 12 of 17

Re: DV phone security - flats and HMO dwellings

Does BT seriously think that, after 72 years of human experience, I am eager to pay by direct debit for the dubious experience of being press-ganged into a half-baked DV service which has deprived me of a perfectly useable system that worked even in an emergency during which the power failed (I was  flooded in 2019)? Yes, if I were at BT in charge of this project I would look to improve security sharpish and include some fixes in a future edition of firmware.

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1,029 Views
Message 13 of 17

Re: DV phone security - flats and HMO dwellings

If you think that registering a DV phone is a security risk, I have no idea why you are using the internet at all with its attendant multitude of real rather than imagined security risks. The registration of a DV handset doesn't even register in the noise!

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Message 14 of 17

Re: DV phone security - flats and HMO dwellings

licquorice, dear chap, it would be quicker for BT to revise their firmware than it would be for us to end this discussion. "The registration of a DV handset doesn't even register in the noise!" This sounds like the next problem to me. Tower of Babel!

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1,019 Views
Message 15 of 17

Re: DV phone security - flats and HMO dwellings

It will probably be quicker for hell to freeze over than BT change how handsets are registered. 😀

I guess we will just have to agree to disagree.

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Message 16 of 17

Re: DV phone security - flats and HMO dwellings

I know nothing of your relationship with BT, licquorice, but I would guess 'retired BT engineer on modest retainer as BT Community sage'? The security of my telephone account is obviously a major concern when a change is made to the telephone system. If I were in BT's position as the client of a technical development team, or even in my own position as a small customer of BT, I would expect a system to be developed in consultation with me. So far as I know, BT did not consult its customers over the DV system which BT wished to implement so as to release some real-estate in the form of telephone exchanges. What we have now is the idiotic spectacle of 'acceptance testing after roll-out'. Confusion, acrimony and possibly legal action might follow. Why was my local voicemail device replaced by a remote voicemail service which keeps my messages for only 24 hours? Why must I install a further device, a UPS containing I presume a substantial lithium-ion battery, in order to preserve my emergency phone facility? Why must I tolerate dodgy wireless security? Why must so many electrical socket outlets in my home be permanently occupied by BT equipment? Why, when I have an unlimited broadband plus weekend calls tariff, should I pay for a telephone service that works as internet?

Just a few gripes. The sound quality with DV is of course more than adequate but ... shouldn't it be in stereo sound with video?

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Message 17 of 17

Re: DV phone security - flats and HMO dwellings

Retainer would be nice, alas I am just another customer like you.

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