DV

[princebruno]

I was recently promoted to renew my broadband contract (and landline). Due to some intermittent internet problems I have requested the Wi Fi disc and expert installation. Part of the package includes 1 Alexa phone. I subsequently learned this will lead to migration to DV.

Just before the first lockdown I invested in 5 new landline phones. 

Question. Is it possible to delay the switch to DV when the expert arrives next Tuesday?

[Keith_Beddoe]

@princebruno 

You can keep using your existing phones, just plug the phones into the phone socket on the back of the BT Smart Hub 2. I assume its DECT phones, so just plug the base unit into that socket.

It may have a sticker over it. Shown in green here.

[princebruno]

Many thanks for this. I will ask the BT expert to confirm next Tuesday. 😀

[imjolly]

@princebruno 

there are numerous posts like yours and customers just connect your existing base unit to the phone socket on the back of the SH2 as @Keith_Beddoe  posted and should work ok