Thank you Mog I was aware where the folders were (ie not in the docs list). My issue was a combination of things. Primarily, being new to BT Cloud, I had no idea that the single file linked from my desktop to Cloud created not one but two folders, one which was (unknown to me) a BACKUP of my file (which I thought was the working live copy). I was also unaware that a file I had seemingly not linked (which was named as my computer) actually contained my live linked file, but it was 6 levels below what was visible (computer name/users/user/c/desktop/filename) so I completely missed it as I was not looking for it. I also did not understand that if you want to synch a linked file it needs to live inside the BT Cloud folder on your computer rather than following the +foldername advice.
I have given up trying to link/synch my laptop/s and phone/s as it seems that the issues it presents for me are not worth the changes as I must modify a file structure across several devices that has been used and understood for over 25 years simply so that Cloud can be at the top. I will now use BT Cloud purely for backup.
It appears that using BACKUP also has downsides, namely, that whatever files I create on my computer, rename, replace or remove ALL end up in the Cloud filing system meaning that when I need to recover anything in the future, if I do a RESTORE I will end up with every piece of dross, temporary versions, discarded and renamed junk I ever deleted. That's if I am understanding this correctly (which is open to challenge!) and I would love to get reassurance to the contrary.
Meanwhile, I would like to commend Caroline from the Cloud Email team and later, a colleague of hers Stephen S (name shortened to avoid him getting swamped with admirers) for their extremely competent and supportive involvement. Their help was extremely appreciated.
Kind regards to all Peter
