Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
robh66
Aspiring Expert

on ‎03-07-2021 22h46

1,353 Views
Message 1 of 4

Digital Voice

How quickly  does the switchover take from analogue to digital, I've been on FTTP for just over a month.

I've had an email about my analogue phone service being switched off as well as a standard letter saying the same thing.

I've also taken up BT on their free VOIP handset which I've got & charged up. But I've heard nothing since.

0 Ratings
3 REPLIES 3
pippincp
Distinguished Sage

on ‎03-07-2021 22h59

1,349 Views
Message 2 of 4

Re: Digital Voice

Give the FTTP team a ring, they should know when the switchover  will happen. 0800 587 4787

0 Ratings
spile
Expert

on ‎04-07-2021 8h03

1,316 Views
Message 3 of 4

Re: Digital Voice

It took about three weeks from receiving the letter to being given a date.

0 Ratings
BAFlyer
Contributor

on ‎04-07-2021 13h03

1,279 Views
Message 4 of 4

Re: Digital Voice

I don't think there is any standard for timescales. I had my letter 12 Weeks ago and also have one of the new free handsets but have now been told I'll get migrated when I'm "back on the list".  So at some time I was on the "list" but have since been removed; sounds a bit chaotic to me.

0 Ratings