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aaronf
Contributor

on ‎31-12-2021 12h02

1,386 Views
Message 1 of 7

BT FTTP and digital voice

I’m upgrading to FTTP 900 and using my own router. I know the smart hub 2 has a telephone port in the back of it. Will the phone go into the ONT or the BT hub? If it’s the hub that could be a bit of an issue…

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6 REPLIES 6
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎31-12-2021 12h07 - edited ‎31-12-2021 12h07

1,382 Views
Message 2 of 7

Re: BT FTTP and digital voice

@aaronf wrote:

I’m upgrading to FTTP 900 and using my own router. I know the smart hub 2 has a telephone port in the back of it. Will the phone go into the ONT or the BT hub? If it’s the hub that could be a bit of an issue…

The BT Hub only, you cannot use your own router.

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aaronf
Contributor

on ‎31-12-2021 12h08

1,377 Views
Message 3 of 7

Re: BT FTTP and digital voice

Yeah buts that if I use the smart hub. I don’t want to use the smart hub I want to use my own router.

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jac_95
Distinguished Guru
Distinguished Guru

on ‎31-12-2021 12h09

1,373 Views
Message 4 of 7

Re: BT FTTP and digital voice

The port on the ONT was for a Openreach product called Fibre voice Access which is no longer being sold and migrated off.

BT's Digital Voice service requires the use of the BT Smart Hub 2. You could double NAT but may cause some issues with port forwarding.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎31-12-2021 12h10

1,371 Views
Message 5 of 7

Re: BT FTTP and digital voice

@aaronf wrote:

Yeah buts that if I use the smart hub. I don’t want to use the smart hub I want to use my own router.

Then you cannot use BT Digital Voice, you would have to use a third party VOIP provider, there is no other option. This has already been discussed many times.

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aaronf
Contributor

on ‎31-12-2021 12h38

1,346 Views
Message 6 of 7

Re: BT FTTP and digital voice

Have BT not got a softphone or do they offer a call forwarding feature where I could just divert all calls to a mobile phone?
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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎31-12-2021 12h42 - edited ‎31-12-2021 12h43

1,342 Views
Message 7 of 7

Re: BT FTTP and digital voice

@aaronf wrote:
Have BT not got a softphone or do they offer a call forwarding feature where I could just divert all calls to a mobile phone?

Yes, you can setup call forwarding, but make sure you have a calls package to cover the cost of the forwarded calls, otherwise it could get very expensive.

There is no softphone. BT use their own very secure system from the network to the Smart Hub 2.

 

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