cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
929 Views
Message 1 of 3

Do BT now throttle?

Hi, I can usually get close to 70mbps on speed tests.

 

I've been checking today and I'm getting around 25mbps. Have BT started throttling? It says on my account I can get 55mpbs, but then when I go to the upgrade section, it says I can upgrade to Fibre 2 or 3 with 24mb - 26mb speeds?

Have their packages changed? I'm shocked my connection appears to halfed!

 

Thanks

 

0 Ratings
2 REPLIES 2
925 Views
Message 2 of 3

Re: Do BT now throttle?

there is no change in BTs stance in that they still do not throttle any connections


please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

 

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL

Someone may then be able to offer help/assistance/suggestions to your problem



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
852 Views
Message 3 of 3

Re: Do BT now throttle?

@himonster 

Have a read of this. Still applies to this day.  

___________________________________________________________________________________________
Say thanks by clicking the Thumbs Up icon. Have I resolved your issue? Click "Mark As Accepted Solution"
0 Ratings