cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
984 Views
Message 11 of 17

Re: Does my profile need to be reset??

I thought I did. I said about issues with dropped connections and what the openreach guy done to my line at capping it. When I downgraded my line didn’t reset like it should of done. 

0 Ratings
984 Views
Message 12 of 17

Re: Does my profile need to be reset??

316D32FD-10D4-4117-A551-28C8DCF93866.png

DFB56034-C1A4-4D7B-A160-F2DE05EC31A9.png

 would of uploaded sooner but BB keeps dropping out. Like now and 3 times a few minutes ago. Resulted to phone 4G

0 Ratings
977 Views
Message 13 of 17

Re: Does my profile need to be reset??

I would certainly do quiet line test from the test socket with a filter to see if there is noise on your line causing the drops

post hub stats 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
962 Views
Message 14 of 17

Re: Does my profile need to be reset??

58E85476-9994-4A2B-9703-DE51A16E3193.jpeg

490144FF-86AB-49EA-872D-64B4049DA0CD.png

B53E110A-E189-4EB0-8278-7F6E7EC3DA44.png

9CB2EDB0-4B54-49FB-9B36-F66A927287E1.png

 not sure if this is what you’re looking for 

0 Ratings
956 Views
Message 15 of 17

Re: Does my profile need to be reset??

3E4A23CC-0615-4799-8A39-3C78F379D8A3.jpeg

 dropped again a few minutes ago and is changing the Downstream Sync Speed, network up time resets but the system uptime doesn’t 

0 Ratings
949 Views
Message 16 of 17

Re: Does my profile need to be reset??

You don't need a profile reset, you need the fault fixing.

0 Ratings
941 Views
Message 17 of 17

Re: Does my profile need to be reset??

Trust me I know 😭 I’ve had over 5 engineers come out in the last month maybe 2 and all said the same thing, no fault found. Only thing they have said is my line is aluminium and could do with replacing. 

0 Ratings