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Message 1 of 2

Downstream line rate falls from 75Mbps to 2Mbps

Hi,

I'm just back from a couple of weeks holiday to find my fibre broadband has a downstream line rate of only 2Mbps to the router (it's usually ~75Mpbs). I've tried rebooting, using a different router, leaving off for an hour etc but nothing changes the speed. Any ideas?

Thank you,

Steve.

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Message 2 of 2

Re: Downstream line rate falls from 75Mbps to 2Mbps

Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.

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