When investigating an online upgrade using BT.com website and My BT I receive a message advising 'glad to see you are a BT employee, please use the Employee Portal'.
I certainly was an employee but moved on in June 2008; and I am now retired. As you would expect I no longer access any sort of employee portal.
I am not currently receiving any employee discounts or perks so would like to see this marker removed. When I contacted the BT 'value team' by phone they advised not to worry; and eventually the employee marker will drop off!
Rather than wait for that can anyone advise, maybe a moderator, a contact number or web link where i can take this up with the appropriate team?
New to the Community so apologies in advance if this is the wrong Board, Thanks.
Hi @Nigel2000
Speak with the 'Easy Assist' team, you're most likely on an old ex-employee package, they can regrade you and offer a discount.
Hi @Nigel2000
Welcome and thanks for posting!
That's some sound advice from @-Richie-
I have sent you a private message that should get you sorted 😀
Cheers,
Robbie