Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
scottjoanne10
Beginner

on ‎19-07-2020 10h20

909 Views
Message 1 of 3

FTTP installation

Hi there, I have recently placed an order for FTTP and choose an activation day of mid August. Yesterday I received an e-mail from BT saying my landline will be activated in mid August but the FTTP will be mid September. This leaves me without any internet for approx.  a month. Surely this isn’t correct. 

0 Ratings
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎19-07-2020 10h22

907 Views
Message 2 of 3

Re: FTTP installation

phone the FTTP team and see if you can get an earlier date but may be difficult 08005874787



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
iniltous
Distinguished Guru

on ‎19-07-2020 10h35

900 Views
Message 3 of 3

Re: FTTP installation

Is this FTTP at your current address ?, if so who currently provides your broadband ?
If you are moving provider at your current address , simply ask for the changeover for both to be done in September, if your current provider isn’t BT you don’t want to leave August as your landline date as that risks losing broadband .
0 Ratings