FTTP slow

[Aaron19]

Hey, 

so I’ve had FTTP for a week now and the speed I was getting with Sky on Fibre super fast was faster. 

currently getting anywhere from 6 download to 100mb

also the fact the customer service team only works 5 days a week is rubbish as well. 

is there a cooling off period ? 

[loudgraham]

have u tried dialing the FTTP team, give them a ring. 0800 587 4787