FTTP upgrade RIP OFF

[Chiefexec]

FTTP has just been provided in my location. I am looking to upgrade, but as an 'EXISTING' customer I find that instead of being able to obtain the "...£49.99Δ a month 24 month contract..." being offered, I as an 'EXISTING' am expected to pay £64.99 a month! How can they justify this RIP OFF?😡

[CJT80]

@Chiefexec 

It's probably a fault in their system.  You are always recommend to ring up to negotiate any "renewals" try

0800 800 030 and if not then the FTTP Sales Team 0800 587 4787

[Chiefexec]

Many thanks for the info. Will give them a call