Family SIM - Inviting a family member

[Chromedome73]

Hi,

Both my wife & I are on BT mobile, I've just ordered a new SIM for my son & put us on the Family SIM deal, how do I invite my wife to join us?

I can't see the wood for the trees on BT's website, I guess I'm missing it somewhere but have had to resort to a forum question about it.

Thanks for any help

[JohnC2]

Hi @Chromedome73,  thanks for your post. Have a look at How Do I Invite Someone To Family Sim and you'll find the steps needed.

Cheers

John

[Chromedome73]

Hi John,

I have seen that page but dont understand :

To invite someone to join your plan, just go to www.bt.com/mymobile > and click Account Summary then scroll down to Manage your SIMs and Invite a SIM to your plan. You’ll need their surname, postcode and mobile number

I don't see Account Summary mentioned, this is why I am lost (or thick)

[JohnC2]

Hi @Chromedome73, thanks for getting back to me. I've not got Family Sim but have had a look at my mobile account and I think you may find it by clicking on the  'settings'  option beside the cogwheel  and 'Change Plan' options on the www.bt.com/mymobile screen. 

Have a look at this and let me know how you get on.

cheers

John

[Chromedome73]

Hi @JohnC2 , I've had a look at that & it just seems to be the settings for Monthly Spend Cap, International Numbers & Parental Controls.

There is also :

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