Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mp120
Beginner

on ‎02-10-2021 13h29

653 Views
Message 1 of 3

Getting chat scripts sent to email

I am trying simply to get my chats with the online advisor sent to me by email. I have had three goes at this online and one go by telephone. Each time, I am assured that this has been done but it has not happened. I am having the same experience with getting landline calls transferred to my mobile.

Does anyone else have the same issue? I feel I have exhausted all the contact methods. I could understand if I am told neither is possible, but I am told each time that this is done.

 

0 Ratings
2 REPLIES 2
jpshaywood
Contributor

on ‎02-10-2021 16h10

632 Views
Message 2 of 3

Re: Getting chat scripts sent to email

My last 3 chats have not arrived

0 Ratings
mp120
Beginner

on ‎02-10-2021 19h51

613 Views
Message 3 of 3

Re: Getting chat scripts sent to email

Hello.  The complaints department rang me today and guessed that there is a problem with the chat  system.  The adviser said that he would send out a paper copy of my chats.  It might be worth trying this route.

0 Ratings