Green light flashing on ont

[10jgreen2]

I’ve had my ont installed, my Activation date was the 07th of December. Openreach failed to turn up so had to reschedule to the 11th December came out it was a failed install as I wasn’t getting light to the ont. Solid red light. Had a field engineer come on the Wednesday had to replace the fibre line and do a reroute due to broken legs on header/ splitter. All good  then because openreach has cancelled my order with BT Because of the ont serial number was missing. Even I saw the engineer scan it. Now I have been quoted the 29th of December for service. I’ve seen some mods helping people, getting them sorted with the same problems within minutes. 
much appreciated Jordan 

[pippincp]

The mods here don't deal with FTTP issues. Give the FTTP team a ring in the morning. 0800 587 4787

[10jgreen2]

I already have, that’s the date they have given me. When I took out the order I was guaranteed before Christmas.

[imjolly]

As @pippincp  all FTTP problems are dealt with by FTTP TEAM on the number posted. Obviously the date you were give was on the assumption there was not a problem with your fibre cable which turn out not to be the case

[10jgreen2]

And now there isn’t 

[imjolly]

Unfortunately nobody here can help with FTTP connection as all dealt with by FTTP TEAM