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HH5 very poor connection?
Hi can someone help, my hub is going off quite regular, wi-fi is very poor when using mobiles and prime tv drops, i have my pc connected via ethernet but is starting to just "'hover''' when using internet etc.
Any help would be great.
thanks
Mark
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Re: HH5 very poor connection?
Any noise on your line? 17070 option 2, best with corded phone. May get a dull hub with cordless.
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Re: HH5 very poor connection?
Hi thanks for reply yes done that no noise did a speed test which was fine but it would be when it's working. Hub seems faulty?

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Re: HH5 very poor connection?
Have you tried a factory reset and then make sure turn of smart setup and if mine I would also split the networks and see if that helps
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Re: HH5 very poor connection?
Hi thanks do you mean using the small reset using a pin? Also I am not sure how to split networks?
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Re: HH5 very poor connection?
Yes use the pinhole reset. To split the channels just add 5Gh to the end of the 5Gh SSID and save.
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Re: HH5 very poor connection?
Thanks I will try that
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Re: HH5 very poor connection?
Thanks for the help it has improved 😊