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licquorice
Distinguished Sage
Distinguished Sage

on ‎25-11-2021 22h09

1,748 Views
Message 11 of 17

Re: HUB1 to TPLINK

If you do indeed have the vr400 with a DSL port, factory reset it and start again. Run the wizard and select xDSL router mode and BT VDSL if you are on 'fibre' super fast broadband or BT ADSL if on standard broadband. When prompted, enter username bthomehub@btbroadband.com and password BT.

0 Ratings
gabs777
Beginner

on ‎25-11-2021 22h26

1,739 Views
Message 12 of 17

Re: HUB1 to TPLINK

Ok thanks I'll try that tomorrow. Its not Fibre. In terms of how they connect to each other is it over Wifi or Ethernet. If Ethernet which number port is used on each device..... once again thanks for your help....

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licquorice
Distinguished Sage
Distinguished Sage

on ‎25-11-2021 22h31

1,735 Views
Message 13 of 17

Re: HUB1 to TPLINK

Yes, we know that. BT call their superfast VDSL FTTC  broadband 'fibre' although it is delivered by copper from the cabinet. It's essential you choose the right option as VDSL uses PPPoE and standard ADSL broadband uses PPPoA

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gabs777
Beginner

on ‎25-11-2021 22h37

1,731 Views
Message 14 of 17

Re: HUB1 to TPLINK

Sorry I didn't mean that like it sounded. Its ADSL, unfortunately Virgin hasn't reached his location, so its the best he can get right now. So does it link with the TPLINK via Ethernet or WIFI. Once I've completed this successfully I promise I'll write and post a step by step guide here for all to see. The amount of views that this post has attracted tells me that this is a hot topic in here...

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gabs777
Beginner

on ‎28-11-2021 19h04

1,673 Views
Message 15 of 17

Re: HUB1 to TPLINK

Still no joy.... am able to enter SSID and password then it fails to find a connection after network test, any ideas appreciated....

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licquorice
Distinguished Sage
Distinguished Sage

on ‎28-11-2021 19h21

1,661 Views
Message 16 of 17

Re: HUB1 to TPLINK

Are you sure it's ADSL and not VDSL? 

Not sure how entering SSID has any bearing on connecting.

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gg30340
Distinguished Sage
Distinguished Sage

on ‎28-11-2021 19h22

1,657 Views
Message 17 of 17

Re: HUB1 to TPLINK

At the risk of "comments are likely to cause offence"  and the TP-Link is a VDSL/ADSL modem router, are you connecting the TP-Link through the BT hub or directly to the phone socket. If it is the former you should take the BT hub out of the equation and connect the TP Link directly to the phone socket using the details already supplied in message 11 unless there is some reason that you have chosen to connect through the BT Hub.