Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RMT
Beginner

on ‎14-07-2021 21h24

1,133 Views
Message 1 of 3

Home phone - only one handset now works

I have just been transferred to wifi calling I did have 3 handsets, 2 downstairs and 1 up now the only one working is the one which is plugged into the router. Is there any way I can get them all to work, as if not I might as well scrap my home phone and just use my mobile. Any help would be much appreciated thanks

0 Ratings
2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎14-07-2021 21h28 - edited ‎14-07-2021 21h29

1,129 Views
Message 2 of 3

Re: Home phone - only one handset now works

@RMT 

Ask BT for a Digital Voice adapter, and then plug your existing phones into that, instead of plugging them into your master socket where they must have been originally.

https://www.bt.com/help/user-guides/phones/digital-voice/digital-voice-adapter

It should be provided free.

imjolly
Distinguished Sage
Distinguished Sage

on ‎14-07-2021 21h34

1,117 Views
Message 3 of 3

Re: Home phone - only one handset now works

Normally when moved to digital voice you get the choice of a free DV phone or a free adapter 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.