How do I find out when my Broadband contract expires?

[Taffy078]

I renewed my Broadband contract when it expired on the 1st August 2020. I think I did it via a link that one of the members of the Forum sent me after I complained about the size of the increase in the cost. As a result I can't find when it expires.

How do I determine the expiry date please?

[Keith_Beddoe]

@Taffy078 

How to view your contract terms

First of all you need to go to this page. https://www.bt.com/appsordermgmt/secure/listoforders.do
Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

[David500 · Accepted solution]

If you have the My BT app go to Your Products, Broadband and it tells you your contact end date. It's similar if you login to my BT online.

[Taffy078]

@David500  Your advice was correct so I went to answer-mark it, but the system wouldn't let me because I'd just answer-marked @gg30340 .  Sorry about that, David. Every other forum of which I'm a member permit two replies to be answer-marked; some permit three. Thank you both for your help. Much appreciated.

[David500]

@Taffy078 that's ok. I think there is something wrong with the system as I received an email saying you had and it's also listed in my profile.