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Message 11 of 15

Re: How do you reset BT Pro Box and Turn off telly

A long press of the power button on the TV remote for an Android TV brings up the hard restart popup shown here.
A long press (1.5 seconds) of the power button on the BT TV Box Pro remote should send a single "standby" control to the TV, but holding it even longer will then trigger the long press of the TV, causing that prompt.

So ... silly question, but have you tried long pressing, but not TOO long? i.e. play around with how long you hold the button for. There should hopefully be a middle ground where it achieves the desired effect.

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Message 12 of 15

Re: How do you reset BT Pro Box and Turn off telly

@DarrenDev 

I have to say that I find this all an unbelievably stupid design feature.

Maybe BT should provide a stopwatch with the remote so users can get it right.

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Message 13 of 15

Re: How do you reset BT Pro Box and Turn off telly

Thanks Darren yes that has worked. If you hold the button for 2 seconds, nothing seems to initially happen but then it does put TV into standby, I guess becuase this is bluetooth going through the BT Box first. If you hold it for 3-4 seconds it does  hard turn off off the TV which is annoying. So i guess its jsut something you will get used to

 

I am surprised they don't make this clearer in the instruction manual, as otherwise how would you know!

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Message 14 of 15

Re: How do you reset BT Pro Box and Turn off telly

I think it's more likely that they just hadn't considered Android TV.
For any other TV type, holding the standby button slightly too long wouldn't cause any ill effects.
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Message 15 of 15

Re: How do you reset BT Pro Box and Turn off telly

The problem if you can call it that also happens with BT Sky remote. Too long and the reset button appears. I count to three and it is just long enough to switch everything off.



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